These are the most common questions we receive about making changes to alarm system programming. The majority of our systems in Indianapolis use a DSC-based alarm panel, which is a very flexible burglar alarm system. The instructions below should help if you’re the DIY type or want to avoid paying for service calls. Remember, we encourage our customers to understand how their system works, but programming is far from intuitive, and service calls for screwing up the programming are chargeable, so please read and understand these instructions fully before proceeding. You can always call us if you do not understand the instructions.
You MUST have your master code to do this, and NEVER EVER give the master code to anyone else to use. We do not keep records of our customer’s master codes in order to protect their privacy and the effectiveness of their alarm systems. If you forget your master code, resetting is possible, but will require a full reprogram of your alarm system which is billable.